Governor Gregoire is Holding Government Accountable
Governor Chris Gregoire believes every state agency and program must be visibly accountable to Washington citizens. The Governor’s approach to accountability requires agencies to regularly measure and report the effectiveness of the services they provide, so that problems can be identified and fixed. To accomplish this, she:
- Personally presides over regular performance reviews of key agency services. The face-to-face dialogue is frank, direct and open to the public.
- Insists that agencies base their decisions on data that accurately reflects what’s working and what’s not.
- Publicly acknowledges agency directors and staff when they achieve results – and challenges them to solve the problems when they do not.
Government Efficiency
august 13, 2008
 |
Governor Chris Gregoire |
Washington state agencies are saving money by using master contracts to cut spending on essentials like office supplies, fuel, and food, and to increase efficiency by purchasing standard computer equipment, according to a GMAP report today to Governor Chris Gregoire.
A written GMAP report from the state’s Government Efficiency agencies – the departments of General Administration (GA), Information Services (DIS) and Personnel (DOP), and the offices of Financial Management (OFM) and Minority and Women’s Business Enterprises (OMWBE) was delivered today to the Governor and her Leadership Team. More...
Vulnerable Children & Adults
july 23, 2008
 |
Robin Arnold-Williams |
There is increasing evidence that the state’s faster response to complaints of child abuse and neglect has reduced the rate at which children are re-victimized, according to a performance report today by the Department of Social & Health Services.
At a GMAP accountability meeting today on programs that serve vulnerable children and adults today, DSHS officials told Governor Gregoire’s leadership team that the rates of repeat-abuse and -neglect have fallen by 30% to 40% since the state instituted a policy in 2005 of responding to abuse complaints within 24 hours and to neglect allegations within 72 hours. As of April, DSHS social workers met those goals in 97% of abuse cases and 94% of neglect cases.
DSHS Secretary Robin Arnold-Williams also said the agency is reviewing its child safety performance targets in light of a recent court ruling in what is known as the Braam case, with the goal of aligning its GMAP performance measures with those called for in the latest ruling.
Also today, the Department of Early Learning reported it is achieving its timeliness target for resolving complaints against child care providers that do not involve allegations of child abuse or neglect, and is working to improve its performance in making unannounced monitoring visits to child care family homes and centers. DEL Director Jone Bosworth said parents can check the agency website to learn whether complaints have been filed against specific providers.
To view the session online, click here.
Accountability Session:
Public Safety Written Report
September 19, 2008
Will be available online. Click here for more information.